On 15 August 2025, the Faculty of Pharmacy – Pham Ngoc Thach University of Medicine formally welcomed and worked with the audit team for the ISO 9001:2015 Quality Management System. This regular activity plays an important role in reviewing, monitoring, and confirming the conformity and effectiveness of the current quality management system, while providing an opportunity for reflection, improvement, and enhancement in governance, education, research, and community service.
The audit covered a comprehensive review of processes, documents, and records; interviews with lecturers, administrators, and staff; and inspections of process compliance, operational consistency, and record management – both traditional and digital. Positive findings included: strong awareness of ISO 9001:2015 among staff, strict adherence to procedures, proactive improvement initiatives, well-organized documentation, and facilities – particularly laboratories and storage areas – meeting safety and operational requirements.
Recommendations included further digitization of ISO records, increasing the frequency of internal audits, and providing specialized ISO training for staff.
This audit not only fulfills certification maintenance requirements but also reaffirms the Faculty’s reputation, enhances training quality, strengthens partner trust, and fosters a culture of quality throughout the Faculty.
