To support your daily commute for studying, interning, and working at various campuses, hospitals, and pharmacies across the city safely, conveniently, and cost-effectively, the Faculty of Pharmacy would like to introduce MultiGo – the official public transport application of Ho Chi Minh City. With a user-friendly interface and integrated smart technology, MultiGo will be a powerful companion for our future pharmacists.
Below is the complete A-Z user manual guiding you through all the features of the application:
MultiGo user guide system
1. Introduction to MultiGo app: An all-in-one multimodal transit app (Bus, Metro, Waterbus, Bicycle) that helps optimize route planning, track vehicles in real-time, and enables cashless payments.
2. Route information lookup: Quickly view detailed itineraries, operating hours, ticket prices, and the complete list of stops for any specific route.
3. Smart route planning: Simply enter your origin and destination, and the system will suggest optimal routes, waiting times, and total travel duration, featuring a step-by-step "Turn-by-Turn Navigation" based on your real-time location.
4. Real-time bus arrival prediction: Get precise estimates of when the bus will arrive at your stop in real-time, allowing passengers to time their arrival and minimize waiting times.
5. Stop tracking & alighting alerts: Receive reminders when your bus is approaching your destination stop (with customizable distance options like 500m, 1km, 2km, etc.), ensuring you never miss a stop even if the on-board speakers are unavailable.
6. Proximity notifications for approaching vehicles: Set up customized alerts to notify you just before your bus arrives at your waiting station.
7. Bus stop crowdsourcing: Contribute photos, report real-time crowdedness levels, and suggest edits to continuously improve the accuracy of station data.
8. Route reviews and feedback: Rate and provide feedback on driver/conductor attitudes and vehicle quality after every trip.
9. Favorite routes and stations: Save frequently used routes or stations (e.g., the stop in front of the university or your internship hospital) to a dedicated list for instant access later.
10. General feedback & reports: Send suggestions, compliments, or bug reports directly to the system administrators for prompt inspection and resolution.
11. Nearby station scanner: Utilize GPS positioning to scan and display all nearby transit stops along with the list of routes passing through them.
12. News & traffic announcements: Stay updated with instant notifications regarding route adjustments, promotional programs, or urban public transport news.
13. Student identity verification: Guidelines on logging in with your student email to verify your student status, qualifying you for the subsidized student fare of 3,000 VND.
14. Digital card issuance & contactless payment linking: Instructions on registering for a MultiPass digital or physical Mastercard (linked with Sacombank) or linking your bank cards to seamlessly tap-and-pay when boarding.
15. Cashless payment via E-wallets: Scan QR codes for effortless payments through integrated e-wallets (MoMo, ZaloPay, VNPT Money, Viettel Money, ShopeePay, etc.) and participate in exclusive promotional programs like "Cashless Friday - Ride Buses for 0 VND".
Download the app today
Students can download the MultiGo application directly from the App Store (iOS) or Google Play Store (Android) to begin a smart, safe, and economical commuting journey.
We hope this application will be highly beneficial for your daily academic commute!
Detailed information: HDSD MultiGo
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